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Neopets Help

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Neopoints FAQ

What are Neopoints?

Neopoints are the currency for Neopia. You can use Neopoints to buy your pet food, toys, and play games. Whenever you create a pet, send a pet to a friend, play games, etc., you earn Neopoints.

How do I get more Neopoints?

If you are short on Neopoints, try playing some Games. Most of our games cost no Neopoints to play, and you can earn a large stash of Neopoints and even a trophy for your cabinet if you get a high score. Meerca Chase, Kiko Match and Destruct-o-match are quite easy to start with. There is also the Neopian Lottery if you are feeling lucky. Winners are announced each day and the jackpot is split equally amongst them.

You can try entering some of our Contests, or even set up your own Shop selling items to other Neopians.

If you are very low on Neopoints, it may be worth paying the Money Tree to see what kind Neopians have donated to the needy. If you are running low on Neopoints (have less than 1000NP), you can always visit the Soup Kitchen where the friendly Soup Faerie will be happy to give your pets free food.


Can I send Neopoints to other people?

No, You cannot send Neopoints to other players. If you really want to help someone, you can make them your Neofriend and then you can send them one of your items. You can donate items and Neopoints at the Money Tree, although there is no guarantee who will pick it up.

Alternatively you can trade some items and neopoints with a person using the Island Trading Post.


I am not getting Neopoints from the games!

For a lot of our games you can only submit your score three times a day. When you submit your score, choose wisely as you only have three chances a day to get Neopoints and go on the high score table.

If you haven't played the game 3 times in the past 24 hours, please send your username and details of exactly what error you got using this form. A member of our helpful support team will contact you asap.