Far away from the troubles that plague the faerie world, Illusen enjoys the quiet refuge of her glade in Meridell. She spends the day tending her gardens and offering quests to the Neopets who come to visit her. Although the items she asks for tend to become more difficult to acquire with each successful quest, she rewards her most diligent helpers with an amazing assortment of prizes.

Though she is well-loved by most other faeries, Illusen harbours a hatred of a certain dark faerie that is mutual. No rivalry, it seems, is as great as the blind hatred that she and Jhudora share. Rumour has it that Illusen is the only faerie who has ever witnessed the very cautious Jhudora performing an act so evil that it could cause her to be expelled from the realm of faeries. Whether this is true or not remains to be seen, but who knows what may one day be revealed...