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Zaphod's HC FAQ & Links
aka.Zaphod4's Help, Links & FAQ
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Custom Pets Are Banned!
No one should advertise a Neopet that doesn't even exist yet, nor should they advertise an application that even resembles a competition and/or sale."
Don't forget to read this weeks Neopian Times! What's New? Find out with New Features & News Aren't you people lucky, I found I guide to KeyQuest :D
Where do I post for pet adoptions, etc?
I'm applying to adopt a neopet from X. They asked for an application, what does this mean?
How come none of the pets in the pound have clothes on?
Why?!
It wont let me pound/transfer my pet, I get some message about beta. What is that?
I clicked the abandon button but it didn't work. Why?
How much to adopt a level...?
How come I never see a Lutari or Ice Bori in the pound?
Why can't I see any good pets?
Can I transfer a Lutari or Ice Bori? What about unconverted pets?
You keep mentioning transfer. What is that?
How often can you use transfer?
If I lend my pet to someone for an avatar can they send it back right away?
I used my transfer for this month, how do I send another pet?
Can't I just use the QAL to get it at the other account? & What is QAL?
Can I have your [INSERT PET]?
PLEASE!! I'll give you...
What about a direct trade for another pet?
I adopted X out of the pound, now someone neomails claiming its theirs. Do I have to give it back?
I have access to the Secret lab. Can I adopt pets, zap them until I get a good change them pound then or put them UFA?
Neopets Pound FAQ -- Draktinia's Pound FAQ -- NT Editorial 341 -- NT Editorial 342 How do I get them? Want your lookup, shop or gallery to have a special Theme? Well SciFi_Crazy Graphics does header/footer themes. Theres this advert covering part of the page This advert closed neopets and launched a new window, its saying something about bad computer stuff. & Pop-ups Removing the adverts :) The effect the pound will have on clothes you've got from a pets color is unknown & is one of the questions all labers have, we wont know until TNT tells us or the pound re-opens since that's the only time the code will be complete
The clothes don't show in customize!
Whats this NC Mall?
Dressed up Pets I will now leave you in the capable hands of some good guides Also check the new layout section - up next
Also remember you can not sell pets for items or NP
Topics Covered/Quick Links
Cant find what you need here? Well try our sibling pages
The Help Chat FAQ --
Duskaro has got Your Back
Neo Links
Save The HC!
Ten Rules of the HC
RAMO
50 Secrets of the HC
TNT & NEO FAQ
For Neopets Rules Also see
The Condensed NT Editorial --
Atheneum: NT Editorial Resource -- Locked Topics!
News
Editorial 369
KeyQuest
KeyQuest may be out of beta, but disconnects are still to be expected and there is likely to be the odd glitch and of course the lag/anti-lag many get.
It covers everything from where the link is to the prizes, how to start a game to that odd X tile, how to play the mini games in everything in between between. Doesn't look bad either.
FacedAngel's Guide to Neopets KeyQuest
Neopian Pound 2.0
Someone says they'll make a 5 mill custom pet for my X. What does this mean?
It means you can report them. TNT have banned custom pets. When trading neopets BOTH pets must already exist as is. Editorial 369 (under the shoe)
Use the New Pound Board, here. Posting them anywhere else will be considered spam.
erm, having never made one I don't know, I'll lookout for some guides on them :)
The owner of a pet I want asked for a petpage application, what is that?
Dont need to worry about that, they shouldn't have asked *pokes italics*. You can make one, but the owner can not ask you make one.
(NTE 342): During a discussion over a deliciously large bowl of Jelly Bellies we have decided that extreme pet applications will no longer be tolerated on the site. What we mean by extreme includes requests for Petpages to be made for the Neopet as part of the application, the owner of the Neopet being refunded or gifted in any way to compensate for the "raising" of the Neopet, or anything beyond a standard application. If the owner wants you to write an little essay about why you would be a good choice, that is fine. (We encourage everyone to use their writing skills!) But going off the deep end of attempting to find a good owner for your Neopet to forcing people through hoops to boost your ego and making it a competition will no longer be welcome on the site.
If you select abandon then all items are removed back to your closet, the only thing that stays with the pet is its petpet. All customize & battledome equipment is removed.
This INCLUDES all deluxe items like the usul bow and royal robes. The new owner has to paint them again to get the clothes.
Because it was the only fair way. When customize first started people started adopting pets and taking the deluxe items off before re-pounding them.
You need to take its petpet away. Pile of Soot causes this.
TNT made it so you must click 5 times. This stops you accidentally pounding a pet.
Draktinia has the formula (link at the end of this section.
Transfer always costs the sender 1000NP, but the recipient varies. Again see Draktinia.
Lutari have a massive phobia of the pound and run away if abandoned.
The Ice Bori is a special pet, given exclusively to those who downloaded the first Neopets toolbar. You will not get one for downloading it now. :(
Either there aren't any in the pound, which is not unknown, or your account is under 4 months.
If you are under 4 months you can only adopt Basic pets in Checkered, Blue, Brown, Glowing, Green, Invisible, Orange, Pink, Purple, Red, Shadow, Silver, Skunk, Speckled, Split, White or Yellow and level 1 or 2.
Basic means its always in create a pet. The pound wont show you what you can't adopt because of age.
You will also find you cannot receive by transfer such pets while under 4months.
Yes for Ice Bori, however Lutari fear the Robot Hissi too :(
Unconverted pets do not get converted by the pound, no matter if you use transfer or abandon. The new owner however will have the option of converting them, if they take it, its converted permanently.
Transfer is a new way to pound/adopt. You get to chose who the pet goes to, and what its wearing, with the exception of NC mall items, will go with it (yes that means deluxe items go, if its wearing them).
Transferring a pet no longer preserves the petpage. So make a backup if you don't want it lost!
You will find the pet's battledome equipment in your inventory after its sent as this cannot go with it.
Transfer does not preserve fishing skill :(
You can receive one pet and send one each month. It resets on the change of the month. (do tell me if it doesn't)
If you send a pet and it gets rejected by the recipient then you will have to wait till next month to use transfer again.
If the recipient fails to accept in 3 days the pet automatically returns to you - you will likely get a neomail from the TNT account or just an event.
During the time the transfer is pending you will be unable to create, adopt or receive a transfer if it would fill your 4th slot. Once it goes through these will unlock again.
No, you have to wait for a day after a transfer before the pet can be transferred again. Assuming the account has a outbound transfer left for the month.
You don't. You either wait till next month or risk it getting adopted by someone else as it travels through the pound.
QAL is "Quick Adopt Link". In the old pound it allowed you to jump right to the adopt page for a pet in the pound. But the new pound has been rebuild from the ground up, it doesn't use this any more. If you try using it you are likely to lost the pet when you just get the Opps!.
There isn't a new one either. The closest we have to it now is a QASL (Quick Adopt Search Link). It will take you to the search results for that name.
Are Adoption Agencies allowed?
Yes, there are lots of them in fact. Remember they cannot charge for having your pet listed.
NO. Don't ask anyone this either, begging for pets is not allowed and some may even report you for it. If they say their pet is Up For Adoption then check what they want you to do about contacting them.
X.x That IS reportable. You cannot buy, sell or trade pets for NP, items, etc. And NO charging just because it has clothing on either!
This is allowed *pokes NTE 342* but only as a direct trade, 1:1, no other items, code (like HTML stuff), NP, etc can be involved. Failing to abide by an agreement for trade of pets will get you frozen! Zaphod recommends you use the exchange system, just set up a transfer as you would normally but before sending check the exchange option. This will send both pets at the same time so you can't be tricked.
Nope. Its your pet now :). If they say they accidentally pounded it, *pokes pound Q&A #4*
If they say someone else did it to the pet, point them to pin preferences - you can block pounding & email changes with a pin :)
Yes :), Many people do this to help the pets get adopted.
You can not take a another users pet and zap it for them though. They must earn their own map.
Pet's are Priceless
Petpet Lab Map/Ray & Secret Lab Map/Pet Ray
I can't get the petpet map to work, why?
Do you have the secret lab? You need to assemble it first
How much does the full map cost?
Petpet: 10k (10,000) tops
Secret: 600K - 900k (600,000 - 900,000)
How Many pieces is there?
9
How often can you use them?
Once assembled you get one zap per day per account.
Will a Petpet stay as it is when taken from a pet?
To prevent people making lots of NP from the petpet ray TNT made all petpets return to their original form once removed from a pet.
Help! My pet was turned robot & now it was turned -insert color-, so why is it still robot?
Short answer: customize
Slightly longer one: the robot shell/casing is now clothing & will have stayed on your pet when it was turned a different colour, if you want it to look normal go to customize & take it off.
For more on this see the customize section
Any avatars for the labs?
Yes, they each have an avatar.
You get the secret lab one when you get your first species change.
The petpet one is awarded whey you have a ray hiccup & the poor petpet become a pile of soot - note: a pet can not be pounded with a pile of soot as a petpet.
What can the lab ray do to my pets &/or petpets?
& Any Guides?
Yes: Secret Lab Guide PetPet Guide
Where do you assemble the maps?
You go here
Direct Links
Secret Lab Petpet Lab
My pet is sick/ill, what do I do?
Where can I get... ...to cure my pet?
I don't have the NP for... ...What do I do?
These things happen. What you do is go to the healing Springs in Faerieland. You try every 30 mins until cured of illness, and best of all, its free!
It didn't work, any other ways?
Yes, remember all those poison jellies, lollies, etc & rotten foods you might have in your SDB? Well a pet can get a different illness while ill, this auto cures the original, so if you feed your pet these foods it could well get an illness that is cheaper to cure.
Where do I go to find out what will cure...?
The Hospital in the plaza. It will tell you what cures a disease.
Note: some other items can cure illnesses, for example, the heated blanket can cure neophobia (fear of outside).
My pet is bloated & refuses to eat any more, what can I do?
The only cure for this is time.
Can Neopets die?
No, they can't. It would be to upsetting for younger users if they did.
Lutari Talisman, beads & Neopets mobile What do the beads do?
So far they are known to randomly affect site shop prices, np scores from games & random events
How do I get onto Lutari Island
The island only exsists in the mini-browser internet that mobile phones use therefor the only way onto it is by mobile phone.
Technology Note: The latest generation of phones (eg iPhone) do not use the mini-browser net, they access the true internet. This may mean that Neopet Mobile may one day be terminated & the mist over the island lifts.
I live in -insert country-, can I get neopets mobile?
Unless that country is USA, UK or Taiwan then sorry, you cant. Changing your country in your profile wont help as its the service provider for your mobile that determines wither you can get it.
How do you get beads?
Neopets mobile referrals, rare REs & buy them in auctions or at the trading post
How do you get a lutari?
Neopets Mobile & Secret Lab ray are the only ways. If you pound a lutari it will run away, that's why you don't get them there. NO Morphing potions exsist for lutari.
Sidebars/Site Themes
What are Site Themes?
See the banners at the top and bottom of every page (except petpages & pages with it coded out), that are probably yellow for you, thats a Theme, more specifically Neopets Basic.
Well, you already have 5: basic, yellow(slightly more yellow than basic), red, blue & green. Everyone has these 5 now, no-matter how old your account is.
You can also earn some special ones: Altador Constelations, Altador Cup, Purple Theme, Valentines Theme, Winter/Christmas & Haunted Woods.
Site Themes Guide
There is also, Birthday theme, Neopets Premium Theme(you pay real money to get premium) & 4 other plot themes but you cant earn these anymore.
Rainbow Fountian & Fountian Faerie Quests
What does the fountian do?
Lets you paint your pet almost any colour, including some of the lab ones.
Why does it never work?
You need to get and complete a rare random event quest from the fountian faerie before it works.
Have you got a quest from her? Note the blue streaks in her hair if you are unsure wither it was her or the water faerie.
OMG! I got a quest from her!! What now, she wont let me search for it.
First, congads, I still haven't had one :(
Start at the Quest Board
If no-one on there helps you then try the Help Board
If you include 'FFQ' in the title it may help attract the help you need.
You may need to check out the Making Np section to complete this quest, she's known to ask for very expensive items, though they tend to cost less than some paint brushes.
How long can I wait to use the fountian?
Theres no limit on it but bear in mind it will be reset if you get another quest from her.
Adverts - Reporting Inappropriate ads and removing them!
There is an advert with.... It shouldn't be on this sort of site
You can report inappropriate adverts by email (yes email - you need to send atatchments), use this Neopets FAQ page when sending.
If its a roll-over ad it will have a close button on it somewhere. If its an advert that has escaped the set areas, report it (see above).
Use Ctrl-Alt-Delete to close it - some have been known to reporgram the close button. Update your Anti-virus, and so on and scan the computer. If you've figured out which advert is triggering it, then report it.
Eh.. I dont have anti-virus, firewall, anti-spyware
Silly you, get some, AVG does a rather good free one for anti-virus & -spyware and there are good firewalls avalible free too.
You have several options here. You could get Neopets Premium (ask on the Neopets Help Board for a referal) but that costs.
Another way, is to get Firefox. This browser is the first true rival to Internet Explorer, it has better security and the Add-ons allow for lots of aditional functions. Once you have it go to Motzilla and find the AdBlock Plus add-on. Whats more, you can easily import all your favourites, etc from IE (file - import).
Finally, for those who dont want the above ways, you can simply hide them, see these guides.
AdBlock
Uber ad blocking guide
Customize, Clothes & the NC Mall This is so you can put clothes on your neopets
Its not working for me
Have you updated the flash plug in? You need to have the latest update. Look at the Url, if it ends flashtest=failed then this is definitely the problem.
What clothes are there?
Many, though not all species/colours have them yet. See the clothing guides at this sections end.
How do you know if an item can be worn?
Obviously not a reader of the Neopian Times Editorial then. So here is the extract from the NT issued the Friday things changed.
If an item is wearable, it will be flagged as such anywhere it is presented, with the word "wearable" underneath it. Inventory, site shops, user shops, etc. You'll be able to tell at a glance that it's an item you can use with your Neopet. (At least, with A Neopet... some items are only usable by certain species!)
Along those same lines, we are currently in the process of building a "Dressing Room" of sorts. Basically, this will be a feature that allows you to try on items BEFORE you buy them. This way, you'll know exactly what you're getting and how it will look before you buy it. This feature may not be available in site shops because we don't want to hinder restocking, but it will probably be available everywhere else or have its own area where you can go and try things on. We're still working on it. :)
NT issue 289, Editorial.
Recently you may have seen the inventory change slightly - Items are now in little grey boxes but wearables are in blue boxes, this is to make them easier to spot.
We are still waiting on the Dressing Room but you can see many items modelled by pets in the Jellyneo Item Database :D More are added all the time.
What happens if my pets color/species changes, do I lose the clothes from that color?
Short answer is no, longer one was in the Neopian Times Editorial, you really ought to read it each Friday/week.
(altered slightly)
Any colour your Neopet gets zapped (or painted) into a color that has a clothing item associated with it, you get to keep. If your Neopet is zapped into a different species, the items will be removed from your Neopet but they will remain in your closet to use in the future (in case you ever have another Neopet of that species).
NT issue 290, Editorial
Where do you get the "deluxe paint brush set" clothes? Does your Neopet have to be painted that colour? If so, why do I see Neopets with Mystery Island AND royal accessories?
You got it! For a Neopet to get a "deluxe paint brush set" of items, they need to be painted/zapped into the colour that provides it. Neopets that are wearing items from different sets, like Mystery Island and royal, are lucky Neopets whose owners have painted them both colours in order to make their outfit. Changing the colour of the Neopet does not make items from a previous colour disappear.
NT issue 297, Editorial
What a great excuse for lab pets!
Note: Customize is inflating secret lab map prices, I got mine for about 650k just before customize was available, but its gone up. There is a section on earning np further down.
First change species & zone to all, if they still don't show then you may have them in your inventory. They go in the closet (where Random Events cant get at them), if its a wearable the option to put into closet will appear in the menu of the item window.
How do you get items out the closet?
See the Jump to links in your inventory? the first is the closet, go there. Note: you cant take out clothes from pet color - they are not sellable to keep pet color a thing to strive for.
I see no backgrounds? & How do you get bgs?
If your a newbie you don't get them yet, you'll have to check the guides for more. See the guides for getting bgs.
The NC Mall is a special feature like Neopets Premium or Mobile, you pay to get extra/certian things. The currency is NeoCash and is bought with real money through paypal.
For more FAQ on the NC Mall go to NC Mall, then to help (top right corner).
Nmagazine --
Twice Painted --
Cross Painted
Customize Guide --
The Average Neopian's Guide to Customization --
Panther's Customize Guide
Neopia's New Clothes --
The Neopets Closet --
Wearable Clothing Guide --
Panther's Clothes Guide
Sorry for some of these links not working recently, for some reason Neo added an E to the names 0.o
Defenders of Neopia 1 & 2
BD & DoN Challangers --
Beat the DoN Opponents --
Corey's Bding Guide --
Is it ok to ask for donations?
No, against the rules as some will consider it begging, even if you say you aren't begging. You might get away with it in your shop. Don't try using your Neosig either
If you see someone giving/asking for items be suspicious, it could be a scam.
Asking for someone's pet is also considered begging.
If you want to borrow an avatar item from someone you are going to need to have something(s) of greater or equal value to give them for the time you need the item, i.e. collateral, if you want a definition I suggest you look it up in a dictionary.
Wheel Of Monotony: How long, etc
What are you getting?
Making NP Help
Restocking
Again, off to the bank of guides, here
Making XXX NP a day
here is over 60!
Game Help/Guides
Game Guides & codes
Dailies
Try the guide at the top, on the right, with the 4 pictures in it.
HTML/CSS & Screenie Help
While I have no doubt I can explain it here, there are just to many possibilities, so I will send you to a list of guides, here
If you don't like MS Paint then try GIMP or Paint.Net ~ Both are free download & use, and GIMP is Mac compatable :).
Why? Wizzney -- MS Paint & Scrennie Guide
Premade Graphics, Layouts & Help to Make Your Own
Lookup's Basic Code
Colour Names
Shop's Basic Code
How do I increase my pets stats? Health (Max HP)
Train Endurance
The others should be obvious
--------------
Intelligence
Read them books or do the farie crossword, here Guide
Fishing skill
Go fishing, fishing guide here
Krawk Island Academy, Pay with Dubloons from user shops/trades/auctions or Random Evens or Colzans Shrine
Mystery Island Training School, Pay with tan codestones from shops/trade/auction & Random Event
You can also get dubloons & codestones as prizes/freebies from certain things on neopets.
What's a red codestone for?
That is for where you train your pet once its beyond L250. If your pet is there & you want to train it at the Secret Ninja Training School, then go to mystery island & click on the cave at the base of Techno Mountain. You may need to look hard to spot it.
If your pet is not at level 250, then either sell it or keep it in your SDB
When & Where did...die? & other Brain Tree Quests These must be done by completing 2 Esophagor Quests. The Brain Tree wont accept answers unless you have got them from the Esophagor.
What does...stand for?
yOGLORYE's Player Dictionary
Someone asked for my pw &/or pin what should I do? Report anyone that asks for pw/pin. Not even TNT would ask for it. If they say they need it to apply a layout... REPORT. Layout codes can be passed thru text boxes on pet pages, like the one near the bottom of this page.
Other scams to watch out for:
free paint brushes - some users send you items out of the blue but never such an expensive item.
Asking for an adopted pet - once adopted, the pet is yours. If you feel guilty ask them to prove it, but don't wait long for them to supply the scrennies/images.
Asking you to give them lots of NP by bidding on a junk trade - you wont get what they said they'd send.
Websites offering items - these may use cookie grabbers to get your account or they may be even more malicious. In particular avoid & report any geocity &/or freewebs sites.
A trade that calls an item by a different name - recent example is, someone trading rubber ducks, claiming they were battle ducks. Any trade like this should be reported.
Offering you an account - this is an attempt to get your accounts pw by hoping you change the accounts pw to the same as yours. It is against the rules to give or receive accounts.
Asking for your email - NEVER give anyone your email - code can be sent using a petpage. Some will use it to fake an email from TNT - all official mail comes from @neopets.com or @support.neopets.com and they NEVER ask for your pw, or they may try to crack the pw on it to gain access to all you neopets accounts.
Tips Against Scams --
Defend against Fake Logins & Cookie Grabbers --
JubiNumo
Real or Plushie? --
AAs & Cookie Grabbers
What is Adam's/Donna's Username? Adam is borovan, yes that is 5 pets you see & the last seen changes every time you load the page.
Donna, that's just Donna, yes her last seen changes too.
Don't bother trying to neomail/neofriend them, its disabled & you'll get a suitable message for your attempt.
If you still have questions, ask the help board not me, please
Please let me know if there is any Q&A/FAQ that you think should be added.
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