Editorial
Hello TNT. In a recent editorial, you said you made the Musical Cylinders tradeable. However when I put them in my inventory or try to send the Lava and Earth ones to my Music Gallery account, it tells me they are no trade, and there are none on the shop wizard. Were they overlooked? ~darkobsession
Hello! We have also made the Musical Cylinders sell-able as well as trade-able, so hopefully you have no issues putting them in your Music Gallery now! Thanks for bringing this to our attention! ~~Goldfish in Bowl
Hi TNT !!! *waves enthusiastically* My neopets are a tad heartbroken because it seems the Chilli-Coated Mango Lollypop item can't actually be fed and they all agree it sounds delicious. Can this be fixed so we may all enjoy this delectable treat from the Chocolate Factory? ~birder12345
The Chilli-Coated Mango Lollypop is now edible–so long as your Pets can handle the heat! Thanks for the heads-up, and enjoy the spice! ~~Rusty
Hi there! I've got a handsome marble eyrie who can't seem to scrub off his mascara. It seems to be an issue for all male marble eyries - could we get a fix? Thank you so much! ~erin_twilight
Hi there! I’ve looked into this and it seems that just the happy male expression has those luscious lashes so I’ve gone ahead and removed those!
~~Adler
I got a transparent Chia recently, and I really love him - it's such a fun take on that colour! I'm having a LOT of trouble customizing him, though! It's making me really wish we had something like a petri dish background, or a microscope slide background, or maybe even a foreground that's a giant magnefying glass? Or something that puts the pet in a big lab beaker? He feels like he needs something science-y like that! I know there's a ton y'all have on your plate, so I more than understand if this isn't a priority or never comes to fruition, but I still wanted to write in :) ~anonymous
Hello! Thanks for writing in and congrats on your new Transparent Chia! We maaaaaaay have a magnifying glass item coming soon. O.O So keep an EYE out for it~ But also, we love your scientist ideas and will keep them in mind for future releases!
~~ Miss Rainbow
Hey, I was wondering if you all would be willing to remove Fluffy Zafara Markings from the hat zone in customization. As it stands now, zafaras are unable to wear wigs with those markings because of it and since the markings barely touch on the hair fluff it feels very unnecessary to restrict wigs and hats. Thank you! ~regretts
Hello! Thank you for writing in. This should be fixed now so your Zafara should be able to don those lovely wigs! Happy customising!
~~Adler
What are the odds supposed to be? I've opened over 100 of Mosaic Hearts Gift Box Mystery Capsule now most likely and still no LE :( I'm getting frustrated and sad. Has anyone opened one and got the LE Box? Can Editorial somehow confirm that it's not broken... pleaseeee :( sniffle sniffle I just want to know it's not hopeless ... Appreciate you all *heart* Thank you ~heartstar8
Hello~! We’re so sorry to hear about those odds. Rest assured, we have tested this capsule and it is functioning properly and we can confirm this capsule is not broken. Appreciate you too and hope your luck turns around soon~!
~~ Miss Rainbow
HAPPY THOUGHTS
Hi TNT! I just wanted to say I really enjoyed the recent handmade themed gallery day! The avatar was a perfect motivator for me and I had a lot of fun making my submission! Even though I didn't make it in this time, I'm super happy to have the thing I made and I loved looking through the winning submissions! There were so many excellent entries! I hope it happens again! Thanks! :) ~dumbliedore

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