I put the Prissy Miss Snowflake Dress on my Zafara but only the collar is visible on the static image - the rest of the dress has disappeared! Here's what it looks like: //pets.neopets.com/cp/otfmm9f9/1/5.png Can this be fixed before my poor Pet catches a chill? :o ~ vali1987
Hello! Thanks for bringing this issue to our attention! We have made the fixes so hopefully your Pet doesn’t catch a cold! Happy Customising! ~~Goldfish in Bowl

The 25th anniversary celebrations have been so much fun! For Neopians who aren't able to get the avatar from the Wheel of Celebration by the last date, will the wheel come back next year to give those Neopians another chance? ~ mango_
Yay, we’re glad you enjoyed the celebrations! And since our birthday does indeed seem to be happening every… single… year… it is quite possible that Pandora will come out of her box & hopefully visit again! ~~Fae

Hi TNT! Please fix Dyeworks Green: Big Bow Scarf. It's not working! ~ greyfever
Hi there! Thanks for bringing this issue to our attention! We have made the proper fixes and your pets should be able to wear this item now! Happy Customising! ~~Goldfish in Bowl

Hello, I Got a Question That It really has Got me Wondering For a While: We all Know that there are Certain Pets that have Food Allergies, Such as Skeiths being Allergic to Cheese, Kyrii Being Allergic to Apples And Tonus to Neggs, But If Skeiths are Allergic to Cheese And can't eat anything with the word "Cheese" In the name, Why they can Eat any other Dairy Products Like Milk Or Yogurt? is there a certain Ingredient in Neopian Cheese that Skeiths can't digest? ~ kasi18286
What a gouda question! While Skeiths should brie careful about not consuming cheese, dairy products in general are much feta for them! They aren’t lactose intolerant, but just have a cheese sensitivity- so they need to keep sharp and find cheddar options on the menu! We hope this answer wasn’t too cheesy, but it is true bleu! ~~ Snail

Hi TNT, when the plot comes back from hiatus (or before mayhaps), could we get medical-themed clothing for Maraquan and Baby pets? ~ nick_and_nickette
Hi there! Thank you for the suggestion! We will be sure to keep this in mind for potential future releases and for when the plot returns! ~~ Adler

Hi TNT, I returned a couple of years ago from a hiatus and I noticed that there are several avatars related to codes received at conventions. I have bore witness to the chaos the last SDCC Shoyru Arcade avatar brought. Is it possible to release these avatars without having them count towards the high score table (i.e. Premium Avatar, Tales of Dacardia Beta avvie)? Since they count towards the high score table, they act, in some capacity, as "pay-to-win" elements of the site. ~ mickey_a94_a39
Hey there~! First of all, extremely belated welcome back! c: Unfortunately it is baked into Neopets' history to have these sort of “if you weren’t there” type of avatars and such, (which has personally haunted me, as well as a long-time user!) so the TNT team has tried to continue to uphold some of these older traditions, BUT we are trying to do better every day for the userbase & this has been a topic of discussion a LOT amongst all of the fun new things we’ve released this year, so making certain avatars not count towards high score tables is something we will absolutely continue to consider when releasing future avatars! ~~Fae

I think that items like the Blue Sparkly Headband should be in the static category and not in the hat/wig side of things because I've got a few different hairstyles that would look incredible with it and desperately wanted to make the suggestion that it be recategorized! In particular I think it would look incredible with the Light Faerie Wig and the Cursed Banshee Wig and compliment them really well, it's just a bummer they're in the same category and can't be paired together ~ dragonchild42
Hello! We have rezoned Sparkling Blue Headband to be on the Static layer so it can now be paired with wigs! Thanks for bringing this to our attention! Happy Customising! ~~Goldfish in Bowl

Hey! I've been waiting a very long time for Breathtaking Night Sky (Neocash background) to work again; I'm pretty desperate as it's the only perfect background for my Pet, but on its lookup it only shows up as a white blank background. Can you please forward this to the relevant people to fix, even if you don't choose this editorial submission? Thank you!! ~ katsueren
Hello there, fellow stargazer! The smog over Neopia has cleared and this breathtakingly beautiful night sky and all of its glorious stars are visible again~! ~~Fae

Lava Musical Cylinder is classified as "Special" while Air, Water, and Earth Musical Cylinders are classified as "Instruments". It's a minor thing, but it annoys me enough to mention it. If it's not too much trouble, could you please unify them all in one common group? ^^' ~ isaac13579
We had a bit of a hard time playing the Lava Musical Cylinder because it was so hot, but Orion showed us how and we’ve now updated this item! Thanks for bringing this to our attention! ~~ Snail

I love all the accessibility items that have been added in the past year or so! Any plans for the team to add wearable hearing aids to the site? I recently got hearing aids myself and I would love for them to be available to our fellow Neopets :) ~ aircraftcarriers
Hello! So glad you're loving the accessibility items! We do have ideas for more accessibility items in the future. While we can’t make any promises, we’ll be sure to keep this suggestion in mind! Thank you! ~~ Adler

My brother has heterochromia and virtually no games out there allow you to customise a character with that. Seeing the heterochromia contacts in the NC Mall got him back into Neo because he could finally make an Eyrie that looks kind of like him. Sure, he doesn't have a gold eye, but still, it's the most representation he's ever gotten in any game. Last night we were talking about how now, kids with heterochromia who find Neopets will get to grow up knowing people who look like them are at least *possible* and *exist*. In a lot of fictional settings, they don't. Thank you to whichever artist or artists suggested that item and made it a reality. Even if it's one colourway, that's still so, so much more than any other game bothered with. It really brought a lot of joy to my brother and, I'm sure, to a lot of other people. I hope the artist(s) who came up with this know they're awesome. ~ 3am_dragon

Life gets tough for everyone at times. I just wanted to say Thank You for keeping Neopia a Safe and Happy place to escape to during tough times! ~ poizen

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