Hi. Will there be trick-or-treat bags to collect this year? ~_brainchild_
Yes, there will be! Similar to last year, the trick-or-treating period will begin before October 31st so that users have more opportunities to participate. Starting on Oct 24th and running up until Oct 31st, Reginald of Neovia will be hiding Goodie Bags all across Neopia for this year's Trick-or-Treating Event! That's not all though, as this sharp young Lupe will also be including a scary story within each of the goodiebags he places around Neopia. Better steel your nerves now so you can be prepared to delve into these terrifying Tales from Neovia next week! ~~Aesop

My grarrl fancied becoming a dangerous dinosaur so I obliged and bought him the Venomous Creature set of clothes but.... but.... he still has his own tail, the new Venomous Creature Grarrl Tail not appearing. Could you get Donny to have a look please? Thank you. :-) ~fredajones
Hello! This has been looked into and fixed so your Grarrl should have no problem becoming the dangerous dinosaur of his dreams now. Happy Dino-ing! ~~Adler

Hi TNT, is there a reason the Maraquan Quiggle can't wear any of the older Maraquan Wearables? He'd look so cute holding a Trident and sporting some fancy Markings :) ~ementomori
Unfortunately, any new Maraquan Neopets will be unable to wear any past Wearables as those were never fitted to them. We do hope to be able to tailor them eventually, but at the moment, the fabric of time is against us. Perhaps, in the future, when the last of the Maraquan Neopets have been discovered, we will be better suited for the job! /genuine ~~Stone

How long will the Faerie Festival prize shops be open? It's helpful to know if we need to spend quickly or if we can wait a bit for prices to stabilize. ~mollyscribbles
Hiya~ The prize shop will stay open until the next Faerie Festival event. ~~Sunpotato

Hi TNT! There was an announcement that Neopets will have a presence at Gamescom Asia 2023 recently so I was looking into getting tickets, but I was wondering if this will include a booth and merchandise? Thank you and please remove my username haha -no tags here-3 ~~Anonymous
Yes, it will! If you can make it, please come join members of the Neopets Team at Booth #CD18 at Gamescom Asia 2023 for exclusive merch and giveaways including brand-new items such as Neopets tote bags and paper fans. We hope to see you there! ~~Aesop

There is now one item in all of Neopia that has the incorrect American use of the colour "Gray" in the name, even though it was correctly named with "Grey" prior to release. Please fix the spelling of the dreary colour in the item name of "Dyeworks Gray: Black Bat Attack". Thanks. ~quailbat
Hello again! You got a good eye for typos hehe. This has also been fixed! Thanks! ~~Miss Rainbow

Hi, I was wondering if you could explain why all of our pets are stars and or cogs? It feels like you're doing something on purpose, but I can't quite tell. Does it have to do with NC Mall Unconverted pets? Thanks. ~triarthrus_eatoni
We appreciate your curiosity about the pets on our platform. Rest assured, we've been working on some behind-the-scenes updates to improve the overall experience. While I can't delve into the technical details, I can confirm that these changes were necessary to ensure everything functions smoothly. If you encounter any issues, please don't hesitate to reach out, and we'll be more than happy to assist you further. Thank you for your understanding! ~~Yarner

This year's Faerie Festival was something that I've personally wanted for quite some time. An engaging story, a game mechanic that encouraged some thought and strategy, and a genuine nod to/celebration of classic on-site events (right down to the differing "team" avatars). Despite the hiccups and delay, I had an absolute blast and I wanted to thank you all for your time, energy, and thought that went into this event. I'm incredibly grateful and cannot wait to see what the next event/plot holds! ~jennsjoe

after the release of the pink wings items, i wrote in often requesting pink wings for fruit chias, too. i love the uniquely colored fruit and veggie wings that got released, and i just wanted to give a huge thank you to everyone who worked to make that happen for edible chia lovers!! i hope we see tons more clothing items for all kinds of unique pet types. :) thank you!! ~cerpin

Thank you very much for the amazing prizes available in the recycling gift shop. There are players like myself who have been on Neopets for years and even pay the premium subscription but have never been able to achieve “nice things” due to bots, price gouging etc. For those of us who play to escape real word problems which already has inflation etc., I really appreciate you guys allowing this game to be fun and achievable. It is greatly appreciated. ~losbumbum

This amazing new era of Neopets?!? Get ready, players... Changes are a-coming and we're all gonna be pleased as punch with the results!!! TNT has become the support & customer service unit that we all wanted & needed; the art team continues to blow us away with these gorgeous & inventive neopoint wearables we've been dying for, not to mention the gorgeous and funky new NC items we dream of! (Can I just say....Moth Wings Hooded Cloak?!? Mutant Spyder Companion?!?) ~tuttifrutti

Museum Grarrl Outfit - OMG! This new outfit is amazing! I love dinosaurs so much so this made me so happy! I will say that it would be even cuter in baby size *Muntgomery winks* ~rose_of_hades

Hi TNT! *bedecks your office with earth-tone garlands* (Why yes I was team Illusen, but that's CLEARLY unrelated) Just wanted to give my kudos to the faerie fest plot bits, they were funny and a little heartwarming and I really liked the vibes. Seeing Vira pop up was the eyeball on top of the slime sundae! ~marguerite_st_just

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